Delete My Data

Your data belongs to you. Here's exactly what we delete, how long it takes, and how to start.

What gets deleted

  • Every photo you have uploaded, including originals and cropped copies.
  • Every generated video tied to your account.
  • Your credit balance and purchase history records.
  • Your account profile (name, email, sign-in link to Google).

We delete files from our active storage and remove or anonymize account data. Minimal security, deletion and transaction records may be retained for fraud prevention or legal obligations. Waffo Pancake retains payment receipts under its own requirements. Contact us for help with data held by an AI provider.

Delete your account

Sign in to start deletion. Wait for any active generation to finish first. Keep this page open while files are removed. If cleanup is interrupted, your account remains restricted until you retry or contact support.

Other ways to request deletion

  1. On this page. Sign in, then use the button above. We confirm completion only after file cleanup succeeds.
  2. By email. Write from the Google address on your account to support@boogiepaw.com with the subject “Delete my data”. We verify ownership and finish deletion within 30 days.

Before you go

Deletion is permanent. If you have bought a credit pack and want to keep any generated videos, download them first; videos made only with earlier free welcome credits can't be downloaded. After deletion we cannot recover them. Purchased credits are cleared along with the account and are not refunded on deletion.